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Latest Update: 15/05/2020

 

Please help us keep our phone lines free for those most in need. Most common questions can be found on our FAQs page.

 

New Stores

A number of stores have been added to our online service, including Bunclody, Wellingtonbridge, Navan, Donabate, Merchants Quay, Finglas, Portlaoise, Balally, Rush, Ballyhaunis, Northside (Click & Collect only), Thomastown and Sutton (Click & Collect only). To check what stores deliver to your area, choose Pick a Slot on the homepage and then Add a new address on the Change Address screen. This will allow you view all stores that deliver to your home.

 

Slot Availability

Log into your account to see the latest slots available for your local store, choose a date and time, and then place an order within 90 minutes to confirm your shop.

We are experiencing high levels of demand so if you cannot find a preferred slot, please check back again soon. Alternatively, visit your local SuperValu store if you can. All of our stores are set up to comply with social distancing rules, as set out by the HSE.

 

How to amend an order

Orders can be amended up to 6pm the evening before your selected delivery or collection time. On the Order screen, click Change Checkout Details. For more detailed instructions, see Can I change, amend or cancel an order I've already placed online?

 

Contactless Deliveries & Collections

During the COVID-19 Pandemic, SuperValu will be operating contactless deliveries and collections. For your safety, we've introduced social distancing measures, sanitising guidelines, and also plastic liners / bin liners for crates as a temporary measure.

Deliveries: Our drivers will deliver your shopping to outside your home but won't enter the premises. If you are elderly, less-abled or injured, please add a note to your online order that you will require assistance and we will bring your shopping indoors for you while observing social distancing guidelines.

Collections: On arrival in the car park, alert a member of staff or ring the store number and a member of the Online Shopping team will bring your shopping to your open boot as you wait in your car. We'll arrange the shop in tied off liners, with all crates and equipment sanitised throughout the preparation.

 

Product Availability

We are experiencing high levels of demand at the moment and may not have everything you order in stock. We promise to do our best to provide alternatives if they are available and we’d appreciate your patience if we cannot provide everything requested.

 

Cancelling an order

Orders can be cancelled anytime before your selected delivery or collection time. On the Order screen, click Cancel Order. This will fully cancel your order.

 

 

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Areas Covered

To find your nearest SuperValu, please enter an Eircode or Address here and we'll provide you with the closest SuperValu stores that offer Delivery and Click & Collect.

 

 

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